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Returns Policy

The Rainey Absolute Guarantee
If you are not absolutely satisfied with the quality of craftsmanship and the comfort benefits of your purchase, please give us a call. We will be happy to assist you with a prompt exchange or refund. Your satisfaction is our top priority.

Return Policies and Procedures
Rainey Compression Essentials is committed to providing products of the highest caliber, backed by our absolute guarantee. If a return becomes necessary, please note the following procedures:

Important Notice

All returns require a Return Authorization Number (RAN) provided by Rainey Compression Essentials. Do not attempt to return any item without first acquiring your RAN.

Please call 1-888-772-4639 to receive your RAN.

**Credit will not be issued for returned items without a RAN.

All shipping charges are the responsibility of the customer.

Defective garments must be returned for inspection within 10 days of receipt.

Garments must be returned within 60 days of Invoice for credit of 100% of purchase price.

**Items returned after 60 days are subject to a 15% restocking fee. All return and exchange garments must be returned in new and good condition. No exchanges or returns are accepted after 90 days of invoice date.

Standard Shipping Times

USPS Ground = 1-7 business day (depending on destination)

UPS 3 Day= 3 business days

UPS 2nd Day = 2 business days

UPS Next Day Air = Next business day

**Domestic garment orders must be received by 12 noon EST for 48 hour processing and delivery.

Custom Garments
All Made-to-Order or custom garments or garments with any alterations (including drain sites) are not eligible for a return.

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