Privacy Policy

Effective Date: July 6, 2026

Rainey Compression Wear ("Rainey," "we," "our," or "us") values your privacy and is committed to protecting the personal information you provide when visiting our website, placing an order, or communicating with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

Personal Information

When you place an order, create an account, request information, or contact us, we may collect:

  • Name
  • Company, Practice, or Organization Name
  • Billing and Shipping Address
  • Email Address
  • Telephone Number
  • Payment Information (processed securely through our payment processor)
  • Order History

Patient Sizing Information

To manufacture properly fitting compression garments, we may collect sizing measurements and garment selection information provided by you or your healthcare provider.

We only collect information necessary to manufacture and fulfill your order. We do not request or store complete medical records or diagnoses unless specifically required for a product or service.

Website Usage Information

When you visit our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Time Spent on Our Website
  • Referral Source
  • Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Manufacture and customize compression garments
  • Provide customer support
  • Communicate regarding orders, shipping, and returns
  • Improve our products and services
  • Respond to inquiries
  • Maintain your customer account
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send marketing communications where permitted by law

3. Payment Processing

Payments are processed through secure third-party payment providers.

Rainey Compression Wear does not store complete credit card numbers on our servers.

4. Cookies and Analytics

Our website uses cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website performance and traffic
  • Enhance your browsing experience

You may disable cookies through your browser settings; however, portions of our website may not function properly.

5. How We Share Information

We do not sell or rent your personal information.

We may share your information with trusted service providers that assist us in operating our business, including:

  • Payment processors
  • Shipping and logistics providers
  • Website hosting providers
  • Customer support platforms
  • Marketing service providers
  • Information technology vendors

These providers are authorized to use your information only as necessary to provide services on our behalf.

We may also disclose information when required by law or when necessary to protect our legal rights or the safety of others.

6. Orders Placed by Healthcare Providers

If your physician, surgery center, hospital, or medical practice places an order on your behalf, we may receive limited patient information necessary to manufacture and deliver your compression garment.

This information is used solely for order fulfillment, customer service, and product support.

7. HIPAA Statement

Rainey Compression Wear designs and manufactures medical compression garments.

Unless otherwise stated in a written agreement, Rainey Compression Wear is generally not acting as a healthcare provider or HIPAA-covered entity. We request that healthcare providers share only the minimum information necessary to complete patient orders.

Healthcare providers remain responsible for complying with all applicable privacy laws governing patient information.

8. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Although no security system is completely foolproof, we continually work to protect the information entrusted to us.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill customer orders
  • Provide customer support
  • Maintain business records
  • Meet accounting and tax requirements
  • Comply with applicable laws
  • Resolve disputes
  • Enforce our agreements

10. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Receive a copy of your personal data
  • Opt out of marketing communications
  • Exercise additional rights available under applicable privacy laws

To exercise these rights, please contact us using the information below.

11. Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

12. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

13. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. Any updates will be posted on this page with the revised Effective Date.

14. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Rainey Compression Wear

Email: privacy@raineywear.com

Website: www.raineywear.com

Phone: (404 377 3535 )

Mailing Address:

3529 Church Street Unit B Clarkston GA 30021

By using our website, you acknowledge that you have read and agree to this Privacy Policy.